Terms & Conditions
Heads Pace – Terms and ConditionsLast updated: 12th April 2025
Welcome to Heads Pace! By using our website, purchasing downloadable training plans, or signing up for our coaching services, you agree to the terms and conditions set out below.
Please read them carefully before proceeding.
1. Who We Are
Heads Pace is a UK-based coaching business offering personalised running training and mindset coaching, as well as downloadable training resources. Our services are designed and delivered by qualified coaches with lived experience in endurance running and applied psychology.
2. Use of This Website
By accessing or using our website, you agree to use it for lawful purposes only. You may not use our site in a way that:Is unlawful, fraudulent or harmfulHarms or attempts to harm othersViolates any applicable laws or regulationsWe reserve the right to restrict or remove access to the site if we believe these terms have been breached.
3. Purchasing Downloadable Products
When you purchase a downloadable product (e.g. training plan, mindset journal):
You are granted a non-transferable, single-user licence for personal use only.
You may not share, resell, or distribute the content in any form.
As these are digital products, all sales are final and non-refundable once the file has been delivered.
We aim to ensure all content is accurate, clear, and effective, but we are not liable for any outcome of its use, especially where injury, illness, or race performance is concerned.
4. Coaching Services
When you sign up for a coaching plan (Physical Training or Mind & Body):
A bespoke plan will be created for you based on the information you provide.
Coaching includes weekly feedback and, where applicable, mindset sessions with Alice.
Payment terms and coaching duration will be outlined clearly before you commit.
Missed sessions or lack of engagement may result in reduced support or cancellation at our discretion.
You are responsible for informing us of any medical conditions, injuries, or limitations that may affect your training.
5. Payment and Billing
All prices are listed in GBP (£) and are subject to change. We accept payment through secure third-party providers (e.g. Stripe, PayPal). Payment must be made in full before accessing coaching services or digital downloads.
For coaching services, ongoing payments (if applicable) will be clearly outlined and agreed upon in advance.
6. Health Disclaimer
Heads Pace coaching and training plans are designed for individuals who are generally healthy and able to participate in physical activity. You should consult your GP or healthcare provider before starting any new training programme.
We are not responsible for any injury, illness, or health condition that may arise from following our programmes.7. Intellectual PropertyAll content on this website – including text, graphics, downloads, videos, and branding – is the intellectual property of Heads Pace and may not be copied, shared, or reproduced without our express written permission.
8. Cancellation & Refund PolicyDownloadable products: Non-refundable due to their digital nature.Coaching programmes: We require 14 days' notice for cancellation. Refunds may be offered on a case-by-case basis depending on the stage of your plan and level of service delivered to date.Please contact us at [Insert email] if you need to discuss cancellations or changes.
9. Limitation of LiabilityWhile we do our best to provide accurate, supportive, and effective services, we cannot guarantee specific outcomes. We are not liable for:
Missed race goals or training interruptionsInjury or illness resulting from training
Third-party service disruptions (e.g. Training Peaks, payment providers) Use of all products and services is at your own risk.
10. Privacy and Data
We respect your privacy. Please refer to our Privacy Policy for details on how your data is collected, stored, and used.11. Changes to These Terms
We may update these Terms and Conditions from time to time. W
hen we do, the “Last updated” date will be revised. Continued use of our site and services after changes are made constitutes acceptance of the updated terms.
12. Contact UsIf you have any questions about these Terms or anything else related to our services, we’re happy to help.📧 Email: headspaceruncoaching@gmail.com
🌐 Website: www.headspacerungcoaching.com