Privacy Policy
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Last updated: 12/5/2025
At Heads Pace, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. We’re committed to handling your data responsibly, transparently, and in line with UK GDPR and the Data Protection Act 2018.
1. Who We Are
Heads Pace is a running coaching business providing personalised physical training and mindset coaching services. Our website address is: www.headspaceruncoaching.com.
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If you have any questions about how we handle your data, you can contact us at:
📧 Email:headspaceruncoaching@gmail.com
📞 Phone: 07764491018
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2. What Information We Collect
We may collect and process the following types of personal information:-
Contact Details: Name, email address, phone number
Training Information: Your running experience, goals, race history, and preferences
Technical Data:IP address, browser type, and usage information (via cookies or analytics tools)-
Communication:Emails or messages you send us-
3. How We Use Your Information
We use your information to:- Respond to your enquiries and provide our coaching services- Create and personalise your training plans- Book coaching calls and provide support- Improve our website and services- Send occasional updates or newsletters (only if you opt in)We only collect the information we need, and we never sell or share your data for marketing purposes.
4. Legal Basis for Using Your Data
We process your personal data under the following legal grounds:-
Consent: When you opt in to receive emails or complete our coaching enquiry form
Contract: To provide coaching services or prepare a personalised plan-
Legitimate interests: To run and improve our business (e.g. website analytics)-
5. How We Store and Protect Your Information
Your data is stored securely using trusted tools such as Wix (our website platform), Google (for email and file storage), and Training Peaks (for coaching delivery).We take steps to ensure your information is kept secure and only accessible by those who need it. Where possible, we use password protection, two-factor authentication, and secure storage systems.
6. How Long We Keep Your Data
We only keep your data for as long as necessary to fulfil the purposes we collected it for. If you choose not to go ahead with coaching, your data will be deleted within 12 months. If you become a client, we’ll retain necessary records for up to 6 years for legal and tax purposes.
7. Your Rights
Under UK GDPR, you have rights over your personal data, including:-
The right to access a copy of your data
The right to correct inaccurate information
The right to ask us to delete your data
The right to object to or restrict how we use it
The right to withdraw consent at any time (where consent is the basis for processing)
To exercise any of these rights, email us at headspaceruncoaching@gmail.com
8. Cookies
Our website may use cookies to enhance your browsing experience and collect basic analytics. You can set your browser to refuse cookies or alert you when cookies are being used. For more details, see our [Cookies Policy] (if you create a separate one).
9. Third-Party Links
Our website may contain links to third-party websites (e.g. Training Peaks, social media, or payment providers). We’re not responsible for the privacy practices of those websites – we recommend checking their policies too.---
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll update the date at the top of this page. Significant changes will be clearly communicated on the website.
11. Questions or Concerns?
If you have any concerns about how we handle your data, please get in touch. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO)at [www.ico.org.uk](https://www.ico.org.uk).